Your data
Privacy Policy
Last updated: 16th August 2026
What we collect, why we collect it, who we share it with, and how you stay in control of it.
On this page
1. What this covers
This policy explains what personal information [LEGAL BUSINESS NAME] collects when you use this website, download our guide, join the membership, or book a session — and what we do with it.
2. Information we collect
Information you give us
- Name and email address — when you request the free guide, subscribe, or contact us.
- Billing details — name, billing address and the last four digits of your card, passed to us by our payment processor. See section 4.
- Anything you choose to share — photos, measurements, budgets or questions about your kitchen that you send us or post in the community.
Information collected automatically
- IP address, browser and device type, pages visited, and how you arrived at our site.
- Email engagement — whether a message was opened or a link clicked.
3. How we use it
- To deliver the guide, run your membership, and hold your sessions.
- To process payments and send receipts.
- To answer your questions and provide customer service.
- To send kitchen remodel tips and occasional offers, where you have opted in.
- To improve our content, site and services.
- To meet legal, tax and accounting obligations.
We do not sell your personal information.
4. Payment information
Card payments are processed by our third-party payment processor. We never see or store your full card number, expiry date or security code. Those details go directly to the processor, which is PCI-DSS compliant.
5. Who we share it with
We share information only with providers who help us run the business, and only as far as they need it:
- Payment processing — to take payments and issue refunds.
- Email platform — to deliver the guide and our emails.
- Scheduling provider — to book one-to-one sessions.
- Website hosting and analytics — to run and improve the site.
We may also disclose information where required by law, or as part of a business sale or transfer. We do not share your information with advertisers for their own marketing.
6. Cookies and analytics
We use cookies and similar technologies to keep the site working, remember your preferences, and understand which pages are useful. You can block or delete cookies in your browser settings; some parts of the site may not work as well if you do.
7. Email and unsubscribing
If you request the guide or subscribe, we will email you. Every marketing email has an unsubscribe link, and you can use it at any time. We will still send essential service emails — receipts, renewal notices and account information — while you are a paying member.
8. How long we keep it
We keep your information for as long as you are a subscriber or customer, and afterwards only as long as needed for legitimate business and legal purposes — for example, tax and accounting records. You can ask us to delete your information at any time (see section 10).
9. How we protect it
We use industry-standard measures including encrypted connections (HTTPS), reputable service providers, and limited access to personal data. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
10. Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct information that is wrong
- Ask us to delete your information
- Opt out of marketing emails
- Ask for a copy of your data in a portable format
- Object to or restrict certain processing
To exercise any of these, email camille_l@sbcglobal.net. We will respond within 30 days. We will never discriminate against you for exercising these rights.
11. Children
Our services are intended for adults aged 18 and over. We do not knowingly collect information from children under 13. If you believe a child has given us information, email us and we will delete it.
12. Changes
We may update this policy. The "last updated" date at the top will change, and material changes will be notified by email to active subscribers.
Customer service contact
Questions about this policy, your order, or your membership? Email camille_l@sbcglobal.net and you'll get a reply within 2 business days.